Hayes & O'Neill Associates is a telecommunications consulting firm whose purpose is to provide consulting services independent of association with any manufacturer, distributor or service provider. Utilizing the services of Hayes & O'Neill Associates, Inc. will provide your organization with the knowledge, objectivity and experience needed to accomplish your telecommunications objectives in a cost effective and efficient manner.
The principals of Hayes & O'Neill Associates share a total of over 40 years experience in the Telecommunications industry. This experience spans a broad and diverse scope of systems and services for companies ranging from the Fortune 500 to the local business in both the private and public sectors. Hayes & O'Neill Associates, Inc. provides expertise in the following areas:
* Private Branch Exchange (PBX) * Automatic Call Distributor (ACD)
* Centrex / Intellipath * Universal Cable Plant
* Network Management * Facilities Design
* Disaster Recovery * Billing Systems
* Voice Mail * Trading Turrets
* Automated Attendant * Voice Response Unit (VRU)
* Billing Audits * Teleconferencing
Services offered include the reviewing of bills to uncover cost reduction opportunities, network optimization, analyzing requirements, developing Request for Proposals (RFP), reviewing vendor responses and literature, making recommendations, contract negotiations, station reviews and implementation. Additional services include system integration as well as the development of test procedures and training services.
Hayes & O'Neill Associates will provide support during any phase of a project to assist or manage all or part of your task on an hourly, daily or project basis.